Support Work


How we support you

Manage mail

Whatever the reason you have difficulty dealing with your mail we can help.

Not dealing with your correspondence on time can make you fall behind with your rent payments or other bills and can lead to financial trouble.  

We can visit you on your chosen time and day to open your mail, read it and sort it for you. 

We can make calls to other organisations on your behalf.                              

Manage Finances

If you have mobility or any other impairments which makes it difficult for you to go to the post office to collect your pension and pay your bills, or are unable to go to your bank we can support you. 

We can accompany you to the post office and bank, or carry out these tasks on your behalf. 

We can pay your bills to make sure they are paid on time every month.

Day Outings

We do provide a shopping service, however if you wish to get out and about and do your shopping but are unable to do so unaided, we can support you.

You might have an appointment to attend with your GP or Dentist and need support, we will be happy to help.

Our staff have been providing support to local residents for many years and are excellent at what they do.


Advice and guidance

We have been awarded the AQS quality mark on recognition of our work on providing  advice to the public on social welfare issues.          

  • We offer advice and guidance on Welfare Benefits
  • Help with application forms for Housing or Housing Benefit and Welfare Benefits .
  • Help manage your Tenancy
  • Help you with budgeting skills
  • Support you with other aspects  around living independently in your own home
  • We can register you with GP surgeries, Health Centers and dentists
  • Supply and fit key safes and window locks so you can feel safe at home
  • We can come to see you on your chosen location if you are unable to come and see us
  • We support you with your aims and aspirations
  • If there are any issues we can't help you with, we can help you get in touch with other organizations that can

Contact Address

Unit 15, Dagenham Business Centre

123 Rainham Road North

Dagenham

RM10 7FD

Email: independentlivingagency@btconnect.com

Tel: 0208 593 6677 

Opening Hours

Business Hours

Mon - Fri
-
Sat - Sun
Closed
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